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Terms & Conditions

TERMS & CONDITIONS

FIRST RULE: If you have a question or query about anything call or email us.

METHODS OF ORDERING

Web: Directly through the shopping cart. Secure Payment facility
Email: sales@tattoodirect.com.au available 7 days
Mobile: 1300 478 782 (Please leave a message if unanswered)
Mail: PO Box 5041, Cranbourne VIC 3977 AUSTRALIA


METHODS OF PAYMENT

  • Credit or Debit Card
  • Cash on Delivery (COD)
  • Paypal
  • Direct Bank Deposit

Products will only be dispatched upon payment in FULL of invoice amount plus postage fee.

Direct Bank Deposit / Telegraphic Transfer Details:
Name: Technikal Australia
Bank: Westpac
Branch: Melbourne VIC
BSB: 033-146
Account No.: 321860
Swift Code: WPACAU2S (Only required for International transfers outside of Australia)

TERMS OF DELIVERY

When you order, please select or inform us whether you want EXPRESS POST or STANDARD POST.
1. When you choose Express Post and you are in EXPRESS POST ZONE, Next-Day Express delivery is guaranteed.

2. When you choose Express Post and you are NOT in EXPRESS POST ZONE, 2-3 days delivery will apply. However, EXPRESS POST method does not apply to C.O.D. There is no Express for C.O.D

STOCK

While Tattoo Direct tries to have items listed on the website in-stock at all times, there are times however when we run out of stock and do not have the good(s) you ordered. If this is the case your item will be put on BACKORDER. Tattoo Direct will then ship out the good(s) at its cost once received into stock.

If you do not want to wait for an item to come into stock we will gladly replace the item for any other item of the same value or use the value towards the purchase of another item and you can pay the difference.

We can also provide a refund of funds for the item we are unable to supply.


PRODUCT GUARANTEE

We DO NOT guarantee if equipment sold has been misused or damaged in any way.
It's your responsibilty to ensure that you can tattoo, have been trained adequately and know how to use the equipment purchased from the store.
 

ID VERIFICATION & FRAUD PROTECTION

If you're a new customer and placing a large order or if our automated system flags an order we will perform an ID Verification & Fraud Protection check. 

The ID Verification & Fraud Protection check involves an additional charge being made to your card in Australian dollars between $0.01 cent and $1.00.  The charge will be less than a dollar and will be in cents.  You as the customer will be asked via email to confirm what the additional charge amount is in Australian dollars.  Once the correct charge amount is confirmed, the goods will be sent. 

If unable to confirm the additional charge amount, the ordered goods WILL NOT BE SENT UNDER ANY CIRCUMSTANCES.

The ID Verification & Fraud Protection process ensures that only authorised users of the card can place orders as only they can access the account to verify the charge made to the card by looking at the account online or by contacting their bank.

Charges will come up on your credit card under the name of TECHNIKAL AUSTRALIA.


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